Question and Answer
In this section we have collected frequently asked questions. The answers are folded under the questions, to get an answer, click on the question you are interested in.
How to rent an apartment?
It's simple enough. First, choose a daily rental option by using the search engine on any page of the website "Apartments for rent in St. Petersburg". Click "book", fill out the application form and wait for the manager to call. If you want to speed up the result, call the phone numbers listed on the website. Perhaps the option you have chosen will be busy - we will offer you a similar one. After discussing the details of your application and the final selection of a daily rental option, you need to fill out an application, check the preliminary booking confirmation (sent by mail) and, if everything is correct, make an advance payment for the first 1-2 days of your stay within three hours (depending on the period). For more information, see the section "Booking". The option of an apartment for rent with an unconfirmed reservation is free for further choice. After making the prepayment, a final booking confirmation will be sent to your email address with all the necessary information about your arrival (check-in dates, check-in time, payment calculations, apartment address, contact person's phone number, etc.). You need to contact the contact person 1-3 days before arrival and discuss the details and check-in time. You can contact the contact person earlier if you have questions about the apartment.
The cost of renting an apartment
On the website for each apartment indicated the cost of the apartment per night. It can be increased if the apartment is rented for a short period, for a large number of people, when renting for weekends or holidays, or reduced with a large period of residence or in the intervals of reduced activity of daily rent. There are also such concepts as high ( may to October) and low (the rest of the period) seasons, when the cost of apartments can vary in 1,5 and even 2 times.
What time to book?
For a long time (usually 5 days) you can book an apartment in advance - a month or two or more. For a period of 3-4 days-about 2-3 weeks. For 2 days - for 2-3 days, for a day-the night before or the current day.
Booking without prepayment
Booking without prepayment is possible if you book an apartment a day or less. Otherwise, we recommend prepayment for mutual guarantees. The apartment without a confirmed reservation is available for further selection. Without prepayment, the owner is not liable to you and has the right to offer the apartment to other customers, and You can not be sure that you will be able to move in with this apartment. Moreover,in the active period of rent, "high" season, may not be available options for apartments.
Preview
Possible if the apartment is available at the time of booking. Otherwise, you can view photos and description of the apartment on the website "apartments for rent in St. Petersburg", which corresponds to their real condition, as well as discuss the necessary details with the Manager or the owner of the apartment.
Estimated time
Check - in 15 PM, check-out 12-00. Night and early check-in before 8 am or check-out after 18 hours are charged extra in the amount of the whole day. Check - in after 8 am and check-out before 18 PM-0,5 days. Attention! During the high season ( from may to September) any early check-in and any late check-out are paid as a whole day!
Security Deposit upon check-in
Upon check-in to the apartment, a security deposit is charged (a security deposit for keys, safety, property and public order), which is returned to the card after cleaning the apartment, subject to the agreed conditions. Security deposit - in the amount of payment per day, when booking for holidays and for long periods - two days in advance.
Identity document
When you check You must provide documents proving Your identity. This can be a passport, military ID, driver's license (originals).
Minimum and maximum rental period
Daily rental period can be determined from several hours to several months. Few owners rent an apartment for a day and the cost of renting an apartment for a day can be higher. And even less - rent an apartment for hours, and the cost of rent for hours is almost equal to the cost of rent per day, as it involves similar costs. If you need an apartment for hours, we recommend that you contact other Internet resources.
The extension of the period of residence
Possible if not for the apartment confirmed reservation for the next period. The probability of extension the more, the earlier you warn the owner. If the extension is not possible, we will try to find you a similar option to rent an apartment.
Is it possible to rent for events?
All apartments presented on the website, only bookable for daily living. Rental for events is not possible.
Refund of prepayment
In case of cancellation or non-arrival, the prepayment of the cost for one day is not refundable, as when making a prepayment, the reservation is made, the apartment is not booked on Your number and the owner refuses to others. If you cancel your reservation, the apartment may be uninhabited and the amount paid is a compensation to the owner for the losses incurred.
A refund of the prepayment is possible if the reservation is canceled more than a month in high season and 2 weeks in low season; as well as by agreement, if the cancellation of the reservation is not currently a "force majeure" situation.
